Senetic Discount Codes

Customers can pay for the ordered products in the following ways: Payment by bank transfer Visa MasterCard PayPal Cash on delivery

Senetic ships within the countries that are available during the checkout process.

Tracking your shipment allows you to check what stage of delivery your order is at. By receiving a special tracking number after placing your order, you can track on the carrier's website when it will arrive at the specified address.

It is possible to change the order by contacting the Senetic team by phone until the execution begins.

Individual customers have the right to return purchased products without giving a reason. Open licences are not eligible for returns.

Withdrawal from the contract is possible within 14 calendar days from the day following receipt of the goods. For the sake of customer comfort, the process of returning goods is very simple: just contact our team, complete the Complaint/Return Protocol form received by email, and send it back together with the properly secured product to the distribution point from which the order was placed. The form must be approved by the RMA department.

Consideration of the case takes a maximum of 7 days. After receiving a positive decision, the money is refunded within 14 days. In addition to the amount for the product, the customer also receives a refund of the costs of the first shipment under the standard delivery option.

If you have any questions, the Senetic team will be happy to provide details of the process at every stage of the return process.