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Love Vouchers Ireland

Love Vouchers Privacy Policy

Learn how Love Coupons Ireland collects, uses, and protects your personal information. Read our full privacy policy covering data storage, cookies, and your rights under Irish and EU data protection laws.

Effective Date: February 12, 2026

Love Savings Group Limited ("we," "us," or "our") operates the Love Vouchers website (https://www.lovevouchers.ie). This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our Website, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Irish Data Protection Acts 1988 to 2018. By using our Website, you agree to the practices described in this Privacy Policy.

1. Who We Are (Data Controller)

We are Love Savings Group Limited, a company registered in England and Wales (Company Number: 11734108), with our registered office at Kemp House, 124 City Road, London, EC1V 2NX, United Kingdom. We are the data controller responsible for your personal data. We operate the Love Vouchers website for users in Ireland and process your personal data in accordance with the GDPR and Irish data protection law.

We have appointed a Data Protection Officer (DPO) who can be contacted at dpo@lovesavingsgroup.com.

2. Information We Collect

We may collect and process the following categories of personal data:

  • Contact Information: If you sign up for our newsletter or marketing emails, we collect your email address.
  • Device and Usage Data: We automatically collect information such as your IP address, browser type and version, device type, operating system, pages viewed, referring URL, and the date and time of your visit.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to operate our Website, analyse usage, and support marketing efforts. In accordance with the ePrivacy Directive (as transposed into Irish law by S.I. No. 336/2011), we obtain your consent before placing non-essential cookies. For more information, see our Cookie Policy.
  • Contact Form Data: If you contact us via our contact page, we collect your name and email address to respond to your enquiry.

3. Legal Basis for Processing

Under Article 6 of the GDPR, we rely on the following legal bases for processing your personal data:

  • Consent (Article 6(1)(a)): Where you have given us clear, informed, and unambiguous consent to process your personal data for a specific purpose, such as receiving our newsletter or accepting non-essential cookies.
  • Legitimate Interests (Article 6(1)(f)): Where processing is necessary for our legitimate interests (such as website analytics, security, and fraud prevention) and these interests are not overridden by your rights and freedoms. We have conducted a Legitimate Interest Assessment to balance our interests against your rights.
  • Legal Obligation (Article 6(1)(c)): Where processing is necessary to comply with a legal obligation to which we are subject.

4. How We Use Your Information

We use your personal data for the following purposes:

  • To provide, operate, and improve our Website and services;
  • To send you marketing communications and newsletters, where you have opted in;
  • To analyse Website usage, trends, and performance;
  • To protect the security and integrity of our Website;
  • To detect and prevent fraudulent or unauthorised redemption of unique coupon codes;
  • To respond to your enquiries via our contact form;
  • To comply with legal obligations and enforce our policies.

5. How We Share Your Information

We may share your personal data with the following categories of recipients:

  • Service Providers (Data Processors): Third-party vendors who help us operate our Website, send marketing emails, or analyse usage. They process data only on our behalf and under a Data Processing Agreement in accordance with Article 28 of the GDPR.
  • Advertising and Analytics Partners: We use tools such as Google Analytics to understand how users interact with our Website. These partners may use cookies or similar technologies, subject to your consent.
  • Retail Partners: If you click a coupon or link to a partner, certain information (such as cookies or referral data) may be shared to track your use of their offer.
  • Legal and Regulatory Authorities: If required by law, regulation, legal process, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business.

We do not sell your personal data.

6. International Data Transfers

As we are based in the United Kingdom, your personal data may be transferred to and processed in the United Kingdom or other countries outside the European Economic Area (EEA). The European Commission has recognised the United Kingdom as providing an adequate level of data protection. Where transfers are made to other countries without an adequacy decision, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission under Article 46(2)(c) of the GDPR, or other lawful transfer mechanisms.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. In accordance with the GDPR's storage limitation principle, we do not keep personal data longer than necessary. Newsletter subscriber data is retained until you unsubscribe. Analytics data is retained in anonymised form.

8. Your Rights

Under the GDPR, you have the following rights in relation to your personal data:

  • Right of Access (Article 15): You may request a copy of the personal data we hold about you.
  • Right to Rectification (Article 16): You may request that we correct inaccurate or incomplete personal data.
  • Right to Erasure (Article 17): You may request that we delete your personal data, subject to certain exceptions (the "right to be forgotten").
  • Right to Restrict Processing (Article 18): You may request that we restrict the processing of your personal data in certain circumstances.
  • Right to Data Portability (Article 20): You may request to receive your personal data in a structured, commonly used, machine-readable format and have it transmitted to another controller.
  • Right to Object (Article 21): You may object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing prior to withdrawal.
  • Rights Related to Automated Decision-Making (Article 22): You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects.

To exercise any of these rights, please contact our Data Protection Officer at dpo@lovesavingsgroup.com. We will respond to your request within one month, as required by the GDPR.

You also have the right to lodge a complaint with the Data Protection Commission (DPC) of Ireland at dataprotection.ie.

9. Data Protection Impact Assessments

Where our processing of personal data is likely to result in a high risk to your rights and freedoms, we carry out Data Protection Impact Assessments (DPIAs) in accordance with Article 35 of the GDPR to identify and mitigate those risks.

10. Children's Privacy

Our Website is intended for individuals aged 18 and over. We do not knowingly collect personal data from children under 18. Under the GDPR and the Irish Data Protection Act 2018, the digital age of consent in Ireland is 16. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete such data promptly.

11. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or destruction, in accordance with Article 32 of the GDPR. However, no method of transmission over the internet or electronic storage is completely secure.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Where changes are significant, we will notify you by appropriate means. Your continued use of the Website after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: