What are the River Island payment methods?
River Island accepts all of the major Credit/Debit Cards and PayPal.
Where does River Island ship?
River Island ships within the countries that are available during the checkout process.
Can I cancel or amend my order?
Once you’ve placed an order, we’re unable to cancel or amend it, however, items can be returned for a full refund.
What is River Island return policy?
If you are not satisfied with your order then you can return it within 28 days from the date of the purchase.
When will I receive my refund?
Orders returned to River Island Distribution Centre will be processed within 12 days of receipt. You will be sent a refund confirmation email once your parcel is processed at their Distribution Centre.
Are shipping costs refundable?
No, shipping costs are non-refundable.