Updated 2nd May 2025
231 Ratings. Average 4.5 out of 5 stars
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Pure Electric accepts all of the major Credit/Debit cards.
No, Pure Electric ships only in the UK and Ireland.
If you would like to cancel your order before the product has been dispatched to you, please contact their customer services team via email at help@pureelectric.com, quoting your order number. If your order has not yet left their warehouse, Pure Electric may be able to cancel the order and issue a refund once it is confirmed.
If you receive an incorrect order, please contact them immediately so that they can further assist you.
If your order has not yet been shipped, they are happy to cancel it for you. To enable Pure Electric to do this, please contact them by telephone immediately.
Refunds will be processed within 14 days of receiving the returned item, using the same method of payment used for the original purchase. Credit and debit card refunds must be made to the card used for the original purchase. Please be aware that direct refunds can take up to five days to appear in your bank account, depending on who you bank with. Pure Electric is unable to offer any refund without a valid receipt.
No, the shipping cost will not be refundable.
help@pureelectric.com
Address
Hartlake, Glastonbury, Somerset, BA6 9AB, United Kingdom
Pure Electric is a specialist electric mobility retailer, stocking market-leading ranges of electric scooters, electric bikes and accessories. Pure Electric is driven by their desire to offer you the best products, objective marketing advice and unique customer service, while making a real, meaningful positive impact on the way they all travel every day.
Pure Electric has stores nationwide, offering a fantastic range of e-scooters, e-bikes and accessories, together with e-bike demo centres in selected stores, plus service and repair centres. Pure Electric can help you fix e-scooters, e-bikes and regular bikes; repairs or parts are available.
About Pure Electric Homepage
https://ie.pureelectric.com/
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