What payment methods do you accept?
You can pay with Visa, Mastercard, American Express and PayPal.
When will I receive my order?
The merchant is responsible for delivering the products. GoGroopie job is to provide great value deals. The merchant carries out delivery and the time for deliveries can vary from deal to deal. All the information you need will be in the ‘Fine Print’ section of your deal or on the voucher.
Can I cancel my bookings?
If you wish to cancel your booking, please check the ‘Fine Print’ section for details. Cancellations and Rescheduling are set within the terms and conditions of the merchant and depend solely on what is stated within the print. Go Groopie is not responsible for those set terms.
How can I return an item?
When returning an item it needs to be returned directly to the merchant. You should contact the merchant within 14 days of receiving an order and then enquire about the merchant’s returns process, as each merchant has their own return policies. The contact details of the merchant are clearly shown on your Go Groopie voucher.