What is the payment method?
Bershka accepts Visa, Visa Electron, MasterCard, COD, American Express and PayPal.
How much time do I have to exchange an item?
You have 30 days from the date shown on the shipping confirmation email.
How can I return an item?
There are two return options, in-store and DropOff return(not available for cash on delivery orders). The simplest way is to return the item at one of Bershka shops located in the country you made the purchase, provided the store offers the same department the item belongs to (women’s or men’s).
For hygiene reasons, tights, socks, earrings, headbands, and other hair accessories (hair clips, elastics, scrunchies, etc.) may not be returned or exchanged.
When will the amount be refunded for my return?
Upon approval, you will receive a confirmation telling you the amount which will be paid in the coming days. Turnaround time on a credit card and/or a PayPal account always depends on your bank.