What should I do with my Zooplus discount code?
Simply add any applicable items to your basket and enter the discount into the code box to get a Zooplus discount code. The code box can be found in your basket.
Can Zooplus assist me with a Zooplus discount code that isn’t working?
There may be a minimum spend requirement, specific goods may be excluded, or the discount may not be usable when combined with other offers or discounts.
What is the payment method?
Zooplus accepts VISA, Mastercard, American Express, Maestro, and PayPal.
Where does Zooplus ships?
Zooplus ships in UK only.
My package has been sent, but there is no way to trace it?
It may take some time for tracking to appear. The data is forwarded to Zooplus delivery partner once it has been processed and is ready for distribution. However, until your shipment has been collected and processed at the delivery partner’s hub, the tracking information will not be available. The first update will appear on the tracking page once the shipment has been processed at the delivery partner’s hub.
When will my package be delivered?
Zooplus warehouse processes and ships the majority of orders within 24 hours.
How can I find out where my package is?
Zooplus will send you a parcel despatch notification once your package has left the warehouse. There will also be a direct tracking link included. You can check the status of your order by following the link in the parcel despatch email or going to the delivery partner’s website and entering the tracking ID. The tracking ID can be found in the despatch email.
What is the procedure for creating a “my Zooplus” client account?
During the checkout process, you will be asked if you want to register. Setting up a “my Zooplus” customer account is simple and quick, and registration is free and without commitment. After you’ve done adding products to your shopping cart, go to the top of the page and select “Proceed to Checkout.” Select “New Customer” from the “Welcome to Zooplus” page, fill out the registration form, and place your order.
Can I pick the delivery company?
For most UK postcodes, Zooplus provides clients with a choice of delivery service providers. Only a small percentage of postcodes have a choice of delivery service providers.