What payment methods do you accept?
THB Hotels accepts all major Debit & Credit Card.
Do you have a direct reservation with THB Hotels and need to change or cancel It?
If you have made your reservation through their website or call centre and need to cancel or modify it, get in touch via e-mail with [email protected] (they will respond to all requests as soon as possible. Please take the situation into account current exceptionality.)
At THB Hotels, they want you to re-live unforgettable experiences with the greatest tranquillity. That is why they offer you a 100% modifiable vacation up to 72 hours before your arrival at the hotel.
Do you have aa reservation with them through a provider, An online agency or other travel agents?
If you have booked with them through a travel agency or online travel provider, you must contact them directly to make changes or cancellations, according to their current policies and conditions. For any other information you need, get in touch via e-mail with [email protected]
What security measures are applying in the hotels?
Today, more than ever, their commitment to protecting you is strengthened in a special way to ensure your complete peace of mind. Not only with their clients, but also with their workers, suppliers and collaborators.
Are your hotel closed due to the health crisis?
No. They are currently receiving a high volume of requests and they try to manage them as quickly as possible. They appreciate your patience and understanding at this time.