Is there a fee to change my flight to a later date?
There is no change fee to rebook your flight, and you will only have to pay the difference if there is a change to the original fare you booked. You must book before 31 March 2022.
How do I rebook or cancel my flight if I booked through a travel agent or third party?
Please get in touch with the travel agent or third party who booked your trip. They should be able to change or cancel your booking straight away. You are still eligible to claim Etihad Airways Credit and up to $400 bonus credit too.
Can I use Etihad Airways Credit to travel to a different destination?
Yes. Etihad Airways Credit gives you total flexibility to rebook your trip when and where you’d like. You can choose any destination within the Etihad Airways network or even their extensive Etihad Airways codeshare network.
Can I exchange my Etihad Airways Credit for a refund?
Etihad Airways Credit vouchers are non-transferable and non-refundable, though you can use your credit to book a trip for someone else.
I am not a Etihad Airways guest member, am I eligible for bonus miles?
Yes! Etihad Airways will use the details you provide to enrol you, so you won’t need to do anything else.
If you’ve already submitted your request for Etihad Airways Credit, you can still sign up and claim your bonus miles on their website.
What should I do if I left something behind on my flight?
If you left something behind on your flight to Abu Dhabi, please complete their lost and found form on the link below and Etihad Airways will do their best to help you find it.
Any items that have not been claimed after 15 days will be handed over to the local authorities at Abu Dhabi International Airport.
For all other flights, please get in touch with the baggage services team at the airport that you landed in. Etihad Airways is not liable for the loss of personal items left onboard their aircraft or in their airport lounges.
My baggage didn't arrive. What should I do?
Please let Etihad Airways know that your baggage has not arrived before you leave the airport. They'll give you a Property Irregularity Report (PIR), which you’ll need to track your bags, organise delivery or make a claim in the future.
My baggage has been damaged. What should I do?
If your baggage or its contents has been damaged, please let Etihad Airways know as soon as possible. Visit the arrivals desk before you leave the airport, or contact them in writing within seven days. Etihad Airways will give you a Property Irregularity Report (PIR), which you’ll need to make a claim.
How often can I get a promo code for Etihad Airways?
Our team here at Love Vouchers spend hours every day looking for the best Etihad Airways promo codes. This means that if there is a Etihad Airways promo code available, there is a good chance the Love Vouchers team will try their best to list it here for you to use. Check out our list of offers above for the best Etihad Airways promo codes we have found.
How often do Etihad Airways release promotional codes?
Every brand is different. Some brands release regular promotional codes and some do not release any and others only at special times of the year. The team at Love Vouchers spend hours every day looking for the best promotional codes and if Love Vouchers has offers available then they will try to list them here.