They have a 30-day return policy, i. H. You have 30 days after receiving your item to request a return.
To be eligible for a return, the item must be in the same condition that you received it. Say unused and in the original packaging. You will also need the receipt or proof of purchase. If you have received a damaged or incomplete item, please let them know. To initiate a return, contact them at hello@pottdpeople.com.
Please note that returns must be sent to an address in Germany.
If your return is accepted, they will send you a return label and instructions on how and where to send the package. Items returned to them without prior agreement to return will not be accepted.