Updated 11th January 2025
24 Ratings. Average 3.5 out of 5 stars
Unlock 5% off the innovative Falcon Range at Creality with the exclusive code. Elevate your 3D printing experience today!
Shop and get €5 off CR-TPU Filamen 1.75mm 1kg at Creality.
Shop and get €7 Off Creality High-speed Rainbow PLA at Creality.
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What is the payment method?
Creality accepts VISA, Mastercard, American Express, Maestro, and PayPal.
Where does Creality ship?
Creality ships Worldwide.
What is the shipping method?
Creality cooperates with major international shipping companies like FedEx, DHL, Aramex, UPS, EMS, and China Post Air Mail, etc.
How do I track the delivery of my order?
You will receive an email with timely tracking details.
Please check your spam folder for this email in case you haven’t received it.
However, if technology fails them, please email them at customercare@jackiemackdesigns.com and they will send you your tracking details.
What is the return & exchange policy?
Pre-arranged Exchanges must be sent back to them within 7 days following receipt of the item(s).
You must contact them on customercare@jackiemackdesigns.com to advise them regarding your intention to exchange an item and receive confirmation that it qualifies for an exchange.
You will need to cover the cost of exchanges and return postage.
Note that they do not give refunds. Please choose carefully, read the measurements of the items.
In the event that you wish to exchange your order for an item that is not in stock yet (for example a new collection available on pre-order) they will give you store credit valid for 12 months.
Can I modify or cancel my order?
Yes, you can. There are two types of order cancellation:
If you haven't received the shipping notification, you can cancel or modify this order by contacting their customer service by email.
If you have received the shipping notification, please note that they cannot cancel or modify orders anymore.
Phone
+1-805-364-5097
customercare@jackiemackdesigns.com
Customer Service Hour
(9:00 am to 6:00 pm on a working day in Hong Kong time zone)
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Creality, an Online Retailer of Creality, provides excellent customer service and after-sales service. Creality have 4 professional test cables are continuously operated for 24 hours, in line with the company's advanced quality control system, ensuring the high quality of products from the source. One of the key strengths of Creality is its commitment to affordability without compromising on quality. The company has focused on developing 3D printers that offer excellent value for money, making the technology accessible to a wide range of users. Creality's printers are known for their competitive pricing, allowing hobbyists, educators, and professionals to enter the world of 3D printing without breaking the bank. Creality offers a diverse range of 3D printers to cater to different needs and budgets. Their product lineup includes both desktop models suitable for personal use and larger industrial-grade machines for professional applications. The popular Ender series, which includes models like the Ender 3, Ender 3 Pro, and Ender 3 V2, has gained a strong following due to its affordability, reliability, and versatility. These printers offer a respectable build volume, sturdy construction, and the flexibility to handle a variety of projects.
Creality teams are made of highly skilled engineers with extensive industrial and technical experience in the 3D printing industry. In addition to 3D printers, Creality provides a comprehensive ecosystem of accessories and upgrades. They offer a range of filament options, specialized nozzles, heated beds, and other components to enhance the capabilities and performance of their printers. Creality actively listens to customer feedback and continuously develops new products and improvements based on the needs of the 3D printing community. Creality's commitment to user experience is evident in the user-friendly features incorporated into their printers. Their machines often come partially assembled, allowing for easier setup and reducing the learning curve for beginners. Creality also provides detailed documentation, tutorials, and a supportive online community that fosters knowledge sharing and troubleshooting assistance. This approach has made their printers popular among hobbyists, educators, and individuals entering the 3D printing realm for the first time. Another aspect that sets Creality apart is its global reach. The company has established distribution channels worldwide, making its products readily available to customers in different regions. Creality's strong network of authorized resellers ensures reliable customer support and easy access to spare parts and accessories. Creality is committed to research and development, investing in technological advancements and product innovation. They actively collaborate with experts, engineers, and researchers to stay at the forefront of the rapidly evolving 3D printing industry. This commitment to continuous improvement has resulted in the introduction of new features, improved print quality, and expanded capabilities in their printers.
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When shopping online at Creality, it is a good idea to always visit us here at Love Vouchers before you finish your order. The Love Vouchers team save our visitors thousands of pounds every month. Some users never even knew Creality discount codes were available until visiting our site. Now that you know how easy it is to save at Creality with our promo and discount codes, bookmark or favourite Creality above and always check us out before you checkout.
https://store.creality.com/eu
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