Balance Leisure Discount Code May 2025

Balance Leisure accepts VISA, Mastercard, AMEX, Maestro, Discover Card, Diners Club and PayPal.

Balance Leisure ships within countries provided during checkout.

Items will be dispatched within 48hrs and delivered within 3-6 business days. Where possible they will provide you with a tracking number to enable you to track your order.

To be eligible for a return of a new and unused item, you must send it back within 14 days of delivery and in the same condition that you received it, this includes the original packaging of the product; otherwise, a 10% restocking fee may apply.

Please note that they require a copy of your receipt that was sent with your order as proof of purchase. You must return the product at your own expense. If you request that they arrange to ship on your behalf, then this cost will be deducted from your refund.

If you are a consumer requesting to return an item that was purchased more than 14 days after delivery, or if you are a business customer, the original outbound shipping cost will not be refunded. You will be responsible for paying the costs of returning the items, which will also be subject to a 10% restocking fee that will be deducted from your final refund.

If you received a faulty product and require an exchange or replacement, there will be no delivery charge. They will need proof of damage, this could be a video or picture of the faulty product sent to their customer service team at info@balanceleisure.com, once they complete their inspection, they will arrange for the item to be collected and shipped a replacement immediately.

Once your refund has been processed, the full amount will reach your account within 2-3 business days, depending on your bank.