Bookings may only be cancelled by sending an e-mail to info@vikhotels.com. You must provide your booking code.
No charge will be made on the credit card for bookings cancelled or modified up to 2 days before arrival, a minimum notice of 7 days required for the periods spanning 15.07. to 15.09. (VIK hotels in Spain), 03.01 to 31.03 (VIK Hotels in the Dominican Republic), Christmas (21.12. to 02.01.) and Easter week.
In case of no shows and modifications and cancellations made out of this period, VIK Hotels reserves the right to charge your credit card the amount of the first night for reservations of less than 7 nights, and for longer stays 25% of the whole reservation.
Also in the case of a transfer booking, a 25% supplement will be additionally applied to the service price.