Behind every review is an experience that matters and ZARA has been receiving five-star reviews, for their excellent service and quality fashion apparel. Visit their website and see the reviews left by happy customers.
Eva Iliasne Balla
I have ordered two zara basics
I have ordered two Zara basics trousers. One is black and the other is multicolour. I was thinking for weeks to order it or not, as was afraid sizes would not fit. Just received them today, they are perfect. If anybody is struggling with sizes, I advise you to use the find my size on the website, they also give you the measurements in cm.
Amazing customer service on Twitter!!
This review is purely for the Customer service team accessed via Twitter. They are extremely professional, friendly and helpful and this experience has motivated me to write this review and shop there more often!
Best delivery team
They have the best delivery team! placed orders almost ten times and my packages always arrived perfectly when you opened the box it’s as if every day is your birthday and they have the fastest delivery! I’m impressed.
Nice good clothes of this website
Nice good clothes on this website. Price is also reasonable poor people can buy from them. Also the services of this store are extremely adorable.
Thank you Zara
Thank you Zara, I recently placed 2 orders and received my orders in 2 days’ time, I received my orders fast. My items are lovely I really think is an improvement from other seasons , very happy customer, I, never had any problem, love your clothes.
Simply excellent and collection in
Simply excellent and collection in the store was easy all I had to do was scan the bar code and the machine brought my order to me. I paid using Apple Pay and my order was not cancelled nor was I discriminated against, unlike other online companies I have reviewed.
In my experience Zara is overall
In my experience, Zara is overall an excellent business. The clothing is lovely and the quality excellent. Something for everyone if styling and being creative with your clothing is your thing! The APP is perfect too! I love that you can donate your unwanted clothing too and it’s recycled.. well done Zara.
I really loved the fact that
I really loved the fact that the clothes smell very nice when I’m trying them on and also how the shop smells very nice which made me want to buy more products as it made me happy.
Patricia Pina Pacaka
For the last 5 years, I always shop Zara online. And except for the sales season where the items can take up to 1 week to arrive, I always received my orders within the next 2 to 4 days. The app is super-efficient. Never had an issue with payment. Never had an issue with delivery. Never had an issue with returns. I mean it works like a “Swiss clock”!
Ordered sale items
I have shopped online with Zara twice now and had a good experience. Most recent I ordered 7 items in their sale, email said the items would be shipped in 3 separate parcels from different warehouses and I was dubious I’d receive them all as their sale sells out quickly. Received all 3 parcels today well packaged and wrapped in tissue paper. Good service for me.