Milton & King Discount Code April 2024

Milton & King accepts VISA, Mastercard, AMEX, Discover Card and PayPal.

Milton & King ships within countries provided during checkout.

This will depend on the status of your order. The sooner you contact them regarding a change of delivery address, the sooner they can help. If your order has already been shipped, it is the customer’s responsibility to contact the courier to make arrangements to redirect the shipment. If the order has yet to ship, they make changes to your shipping details if you notify them by emailing them at support@miltonandking.com, via their live chat or by calling them.

If you receive an incorrect item on your order, please contact their Customer Service Department straight away and they will arrange for the correct item to be sent to you. They will also arrange or reimburse for return postage of the incorrect item.

Sometimes orders can be sent in multiple boxes as they may not fit in just one. Please contact their Customer Service Department to check if this is the case. If in the rare chance they have missed an item off your order they will arrange to have a replacement sent straight away.

For Courier Service deliveries: If you have not given the authority to leave at your address and you are not present at the time of delivery, you will need to contact the courier service to arrange a redelivery. If you miss the 2nd delivery attempt your item will be returned to the courier depo for your collection or you can arrange a 3rd delivery attempt – at your own cost. Please contact support@miltonandking.com if you have any queries on this.

Milton & King check every purchase before sending it out to you. However, in the unlikely event of your item getting damaged in transit, please email them with photos of the damage within 14 days. If the product has been damaged during shipment, a claim will need to be filed with the courier. Please notify Milton & King as soon as possible.

If during the process of installation, your wallpaper appears to be faulty, please stop installing the wallpaper immediately and take a few images of the issue. Then remove the wallpaper before the paste dries and get in touch with them as soon as possible. If it is determined that the fault is due to a print or trim error, they will promptly send you a replacement.

It is highly recommended that you inspect the wallpaper after every 2 to 3 drops to inspect the wallpaper for any issues.

If you wish to exchange an item, they will need to cancel your existing order and process your refund in accordance with their Returns Policy. Then you will need to place a new order for the item you wish to purchase. Please email returns@miltonandking.com to initiate this process and for more details.

In order to take advantage of their Returns Policy, you must initially inform them of your intention to return or exchange. Please email returns@miltonandking.com

They want you to be completely satisfied with your purchase. That is why they allow retail customers to return your wallpaper for any reason as long as it is within 14 days of receipt and the rolls have been unopened in their original sealed plastic wrap. The cost of shipping the return is on the customer. They do not accept returns of half sets in the case of two-roll-set designs and any amount returned of 3 rolls and above is subject to a 10% restocking fee.

It is of the upmost importance to Milton & King to deal with your concerns quickly, efficiently and fairly and be completely transparent in everything they do.

All refunds will be processed to the same method of payment used when placing your order. Please be aware that processing time can vary between different financial institutions and usually takes between 2 – 14 business days for the refund to reach your account. Your refund will exclude any additional shipping costs or import duties and taxes that were originally paid. *Trade clients are eligible for store credit only.

For all return enquiries, please contact them at returns@miltonandking.com for a return form with instructions prior to shipping the item back to them.