What is the payment method?
Joy Love Doll accepts all the major of Credit and Debit Card, PayPal, and Klarna.
What is the delivery method you ship?
Joy Love Doll ships UPS, FedEx DHL, and MES.
How long it takes to shipping?
Whit sex dolls total shipping time is typically 3-15 days. this includes manufacturing process and shipping. With other sex to like fleshlights, total shipping time is 5-10 Days.
What if damaged product?
Joy Love Doll take product quality extremely seriously. Every order is thoroughly inspected, tested & photographed before delivery. If you defect or damage at your order.
* Do not use a dol. If the doll is used, they cannot process if the doll is used.
* Report problem with photos to their support after 24 hours order received ([email protected]
* Joy Love Doll will investigate the issue & photos and get back to you.
* In most of the cases they change damaged part if it has happened during transport.
What is the cancellations plicy/
Although they do not accept returns and refunds, order cancellation is possible in 24 hours after the order is placed. Manufacturing usually takes 1-3 days and they can stop the manufacturing process, but they charge -20% restocking fee. Because of the manufacturing process has started, they offer 80% refund within 24 hours. After 24h order cancellation is not possible.
What is the retun & refund policy?
Since their products are custom made and specially made for you, unfortunately, they cannot offer return or refinds in any reason.