What is the payment method?
Dunnes Stores accepts payment through Visa and MasterCard credit and debit cards, Maestro cards, and PayPal.
Can I cancel an order after I’ve paid for it?
Under EU Consumer Rights Directive, you have the right to cancel your order within 14 days from the day you receive it, known as a ‘cooling-off period’. You must cancel your contract in writing to Dunnes Stores by post or email.
What is the return policy?
If you are unhappy with your online purchase you can receive an exchange or refund within 28 days of purchase. If returning items for a refund Dunnes Stores recommend that you use a tracked postal service to return your order to them.
Can I change the delivery address or country after I have received my order confirmation?
Dunnes Stores aim to dispatch orders as soon as possible, so, unfortunately, it may not be possible to make any changes to the delivery address or country.
However, if you have made an error with the delivery address or country, please contact Customer Service as soon as possible, quoting your order number.