What are the payment methods?
Chicwish accepts VISA, Mastercard, Amex, Maestro and PayPal.
What are the shipping methods?
Chicwish uses USPS and DHL methods for shipping orders.
How do I know if my order has been shipped?
Processing time is 3 to 4 business days before shipment. They will send you an email with the tracking number once your order has been shipped out.
What is the policy for defective/broken products?
Please contact them first if you receive a defective item and they will ship a new replacement to you and it is not necessary to return the defective item to them.
How long do I have before making a return?
You can return any item for a refund within 30 days from the date you receive it.
What is your refund policy?
Returns will be processed within 7-10 business days upon receipt of your package. The refund will be issued to your Chicwish store credit or the original payment account per your request.