What is the payment method?
Arctic Pure accepts Credit Card, Apple Pay, Klarna/Sofort, and PayPal.
How can I order confirmation?
Arctic Pure will send you an email order confirmation as soon as they have received your paid order. You will also be notified by email and/or SMS when your order has been shipped. The shipment notifications include a tracking code to allow you to track your order.
Arctic Pure use varying shipping companies for the deliveries. The shipping company taking care of your order can be seen on the shipment notification.
What is the delivery methods?
Fast and reliable deliveries worldwide with GLS (to EU countries), Boxberry (Russia) and DHL (to the rest of the world).
What if products are damaged in transport?
If you notice that a product was damaged in transport after you receive your order, please contact their customer service.
What is the return policy?
As a consumer, you are entitled to notify them within 14 days of receiving the goods that you wish to return individual products or your entire order. Only products which can be sold again can be fully reimbursed.