What payment methods do you accept?
Almina Concept accept payments through all major Credit/Debit Cards.
Where does Almina Concept ship?
Almina Concept ships within the country that are available during the checkout process.
What is your duties and taxes policy?
Payment of any duty and import tax is the responsibility of the recipient which are collected at the time of delivery. These charges are not included in the total at checkout. They are determined by the customs agency in the destination country and beyond their control. They are not able to estimate these fees as they vary from country to country. The best way to calculate the costs is by contacting your local carrier/customs office.
Can I cancel the order?
Once an order ships and is in transit it is not possible to cancel the order.
What is your international returns policy?
Due to the complications of international orders, they need to be informed 1-3 days after the package has been received. The items must be unworn, unwashed, undamaged and with the original tag. They must receive the returned items in their facility within 3 weeks. Almina Concept deduct a $10 restocking fee for all international orders, whereas for returns made for store credit a restocking fee will not be added. They do not provide return shipping labels. They do not refund any customs, duties, or taxes that may be charged.