What is the payment method?
Smallable accepts pay online by bank card: Debit Card, Visa, and MasterCard.
Can I find the details of my order?
You can find the details of your order, but also of previous orders, by logging onto your Smallable account. Go to the section “My orders”. Here you can find order details and invoices, and print them if you so wish.
What happens to my items when they are returned?
Upon reception of your return parcel and the validation by their services, you will receive a confirmation email of your item having been returned. Next Smallable will create a credit for the amount which will appear in your online account. You will also receive a confirmation email for this credit.
Can I ask for the refund of my credit note?
You can request a refund of your credit note at any time during its period of validity. Smallable is committed to refunding you by re-crediting your bank account within 30 days.