What are Qardio payment method?
Qardio accepts VISA, Mastercard, American Express and PayPal.
Do you ship globally?
They currently ship to the United States, Canada, Australia, Hong Kong and the following countries in Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom.
How will I know when my order has shipped, and can I track it online?
They’ll send you an email with your order tracking link as soon as your order is shipped. Additionally, your order confirmation email contains a link to view your order status – but it can take up to 48h after your order is placed for shipping information to become available there.
How do I return my Qardio purchase?
If you bought your product directly from Qardio on getqardio.com, and you are not satisfied with your purchase, you can return it within 60 days of receipt no questions asked. You will be refunded upon receipt of the returned merchandise via the same payment method you used for your initial order. Any items damaged due to reasons not covered under warranty cannot be accepted back for refund under their 60-day money back guarantee. Associated shipping fees are not refundable.
In order to process your return, please contact Qardio Customer Support who will provide you with an RMA (Return Merchandise Authorization). Please package your products along with a copy of the RMA form. Items must be returned to Qardio within 30 days of receiving return instructions.
Can I cancel my order?
If you are looking to cancel an order that was just placed, please contact their Customer Support as soon as possible. They cannot guarantee that they will be able to cancel your order because once an order has been placed, there is a very short time frame where they are actually able to cancel it before it ships out.
Should their Customer Support confirm that cancellation is no longer possible, you can refuse delivery of the package. A refund minus shipping costs will be issued upon their receipt of the returned package. If you have already received the package and would like to return for a refund, please contact Qardio Customer Support for assistance with your return.
