How can I contact Technical/Product Support?
If you need help from an HP Technician, you can create a support case on the contact page.
Where can I find my order status?
Sign in to your account or use your order number and email address to get order status.
Can I edit my current order (order details, shipping/billing information, email, etc.)?
If the change you want to make is necessary, after order placement, we have a limited amount of time (one hour) to cancel and resubmit the order. After this, your order will be processed and can not be changed or cancelled.
Why does my laptop/desktop/workstation have a lead time/Estimated Ship Date?
Many of the PCs and workstations they sell at HP are built to order. That means, even if you change nothing in the configuration for your order, they send your order directly to their factory for building at that time. There is a lead time due to several factors including component supply, order volume and general processing time.
What is a backorder?
Backorder means that they are accepting orders for a product, even though the product is not yet available in their inventory but is expected very soon. The expected ship date is shown on the product page and in the cart, once added.
What is pre-order?
Pre-order means that they are accepting orders for a new or coming-soon product, even though the product is not yet fulfillable and will be shipped at a later date. The expected ship date is shown on the product page and in the cart, once added.
What does a clearance delay mean?
PCs that are shipped directly from their overseas factories go through a U.S. Customs clearance check. Please allow 1 business day for U.S. Customs clearance. Infrequently, they may experience a delay in that step which may impact the delivery date of your order.
Does HP price match?
Yes, on new orders, HP will match the current direct-fulfilled, pre-tax price for new “Comparable PCs” and identical HP printer model numbers from any nationally recognized online retailer. Price matching does not apply to intra-day, daily deals, in-store, or limited-time promotions.
How do I use a discount code at HP?
The team at LoveVouchers.ie spend a lot of time collecting the best and most recent HP discount codes. The team also explains how to use HP’s discount codes. Scroll up and read the ‘How do I Use My HP Discount Code?’ section to find out more.
How often does HP release discount codes?
Each and every brand is different. Most brands release regular discount codes, while others don’t release any and some release them at special times in the year depending on the brand. The team at LoveVouchers.ie spends hours every day looking for the best discount codes to bring to you and if LoveVouchers.ie has offers available, they will try and list them here.
How do I redeem my HP discount code?
Scan our list of HP discount codes and click the “Get Code” button. A code will be shown on your screen and the HP website will open in a new tab. Enter the HP discount code at the HP checkout and your discount will automatically be applied.
