What is Hoxton Gal payment method?
Hoxton Gal accepts VISA, Mastercard, American Express, Discover Card, Diners Club, Apple Pay and PayPal.
Where does Hoxton Gal ship?
Hoxton Gal ships within the countries that are available during the checkout process.
What is Hoxton Gal return policy ?
If you are not 100% satisfied with the item(s) you have ordered then they will be more than happy to give you a full refund or exchange it with another item of your choice, provided that you return them to Hoxton Gal within 28 days of receipt and in a re-saleable condition
What should I do if I get the wrong order?
For faulty items please do not send the item back to them until you have emailed their customer care department (the email address can be found on the contact them page) stating your order number, daytime contact number, your name and address and your reason for the return. In the case of damaged goods be sure to explain the damage. Finally, let them know if you require a refund or a replacement. They will contact you to advise on how they will deal with the return.
Can I return washed products?
They do not accept items that are without original tags, warning labels, that have been worn, washed, altered, with any perfume and or/deodorant. They reserve the right to refuse a refund for items returned that are not in a re-saleable condition. Please ensure that all goods are packed neatly when returning so as not to damage the product.