What payment methods do you accept?
Hope Fashion accepts all of the major Credit/Debit Cards, Google Pay, Apple Pay, and PayPal.
Where does Hope Fashion ship?
Hope Fashion ships within the countries that are available during the checkout process.
Do I need to set up an account to place an order?
No, although setting up an account with them is a simple process, which will only need to be done once and makes your future shopping a simple and smooth experience. If you have any queries when ordering please contact them by calling 0333 220 1907 or email them at customerservice@hopefashion.co.uk
How do I return an item?
Hope Fashion wants you to be delighted with your purchase. For the UK orders, if you are not entirely happy you may return them to them within 21 days of receipt for full price merchandise and 14 days for sale merchandise. For orders outside of the UK, you can return your unwanted products to them via Freepost through the Post Office.
How will I know if you have received my order?
You will receive a confirmation email from them advising you that your order will be processed shortly.
Are shipping costs refundable?
No, shipping costs are non-refundable.