What are Hey Dude Shoes payment methods?
Hey Dude Shoes accepts VISA, Mastercard, Maestro, Discover Card as well as PayPal.
Does Hey Dude Shoes ship Internationally?
Yes. Hey Dude Shoes ships Internationally.
What’s your general shipping policy?
Orders placed before 2 pm should be dispatched on the same day that you place your order, however, this may vary during busy periods. A dispatch notification will be emailed to you once your order is shipped and it will have all your relevant order details as well as the tracking information for your delivery.
Can I return or exchange my order?
If you find that you’d like to return/exchange your order for whatever reason, you have up to 21 days to send it back to them. You can find their full Returns Procedure here.
UK and Northern Ireland addresses - you can take advantage of their free returns service to send your order back for a refund or exchange. As long as the return is smaller than 61cm (L) x 46cm (W) x 46cm (D), you can generate your free returns label here.
You’ve made a mistake when sending my order, What do I do?
They do apologise for any shipping errors, they are human after all. Please contact their support team at firstname.lastname@example.org or 03333 058 788 and they will be happy to correct their mistake.
How can we contact you?
All of their contact information is on the Contact Us page, but if you’re interested in contacting us regarding retail support, you can email them at email@example.com. If you’d like to contact them regarding wholesale opportunities you can email them at firstname.lastname@example.org.