What are Hervia payment methods?
Hervia accepts VISA, Mastercard, Maestro, American Express, and PayPal.
Do you ship internationally?
Yes, Hervia ships internationally.
Do you offer free returns?
They do not offer a free returns service. All returned parcel costs must be covered by the customer.
How long will it take for my refund to be processed?
They aim to process all refunds within 48 hours, however, this can take up to 5 working days during busy periods. You will receive an email confirmation once your order has been refunded. If you are eligible for a cash refund, then this can take up to 7 working days to clear back into your bank.
I have received a customs charge, what do I do?
All charges incurred at customs are the responsibility of the customer. We are unable to cover the costs of duties and taxes charges.