What is the payment method?
HELBRECHT optics accepts VISA, Mastercard, American Express, and PayPal.
Where do you deliver?
HELBRECHT optics delivers worldwide.
Why is the return not offered free of charge?
Everyone benefits from this. Because returns cost money: return shipping, processing, processing, re-storage, remittance - all of these are services that have to be performed. This flat rate does not even cover their real wage costs. Nevertheless, they can offer all customers even cheaper prices or keep their sensational prices this way. In contrast to other companies, they will no longer calculate the potential return costs in the sales price and everyone will benefit from this!
You can get a return label from us for an affordable $3.28. These costs are automatically deducted from your repayment. So you are always cheaper than if you pay the postage directly to the shipper.
How will the purchase amount be refunded?
After the incoming goods inspection and the correct condition of your return, you will receive the amount minus $3.28 as quickly as possible back to the same payment method as you originally paid for the purchase.
Are shipping cost refundable?
No shipping costs are not refundable.