What are the payment methods for FitFlop?
FitFlop accept payments through all major Credit/Debit Cards and PayPal.
Where does FitFlop ship?
FitFlop ships within the countries that are available during the checkout process.
How long will it take to receive my order?
If you select the Standard shipping option, delivery will be within 2 - 5 working days depending on the delivery location (when ordered before 16:30 CET). Or, sooner when you opt for Express next working day delivery (again, when ordered before 16:30 CET).
Can I track my order?
Yes, simply click on the ‘track your order link in the confirmation email you’ve received.
Can I change my order once it’s confirmed?
Unfortunately, they are unable to cancel or amend any orders once they have been placed.
How will I be refunded?
Upon receipt, and subject to passing the necessary checks, they will refund the amount described in their refund policies. An email will be sent to confirm your refund is in the process - please allow up to 10 days. FitFlop will refund the amount paid for the item to the original payment method.