Can I cancel my order or an item from my order?
After you have placed your order, Dorothy Perkins promptly start to process your order and they are not able to interfere with this process before your order is dispatched and your card is charged. You are however welcome to return any items, which are no longer required, to them for a full refund.
Do you deliver to PO Box addresses?
Unfortunately, they are unable to deliver to PO Box addresses at this time. Dorothy Perkins apologize for any inconvenience this may cause.
I returned my order, how long will my refund take?
Please allow 10-28 days from the date you returned your parcel for the funds to be credited back to your original payment method. Please note that some banks may take slightly longer to process your refund.
Can I get a Student Discount?
Students can enjoy a 10% discount.