I’m ordering outside Australia, when can I expect my order?
Dissh offers a flat rate of $15 for standard international shipping and $30 for express international shipping. International delivery time varies between countries. Please email firstname.lastname@example.org for more accurate guidelines based on your address.
How do I change my order?
If you need to make urgent changes to your order, please email email@example.com with your order number and the correct changes. Their last set of orders are processed at 2 pm AEST and your email must arrive before this time in order to be actioned. If the parcel has already been dispatched, changes cannot be made.
How do I return my order?
Download and complete Dissh‘s returns form before returning your purchase. You MUST include your completed returns form and a copy of your original invoice with your return to their address within 14 days of the date on the invoice. Please see the returns policy before any returns are made.
Do you hold stock?
Due to the nature of an online store, their stock is continuously selling and so they are unable to hold or place stock aside for orders and exchanges.
How long will it take to get a refund?
Please allow 5-10 working days for this to show on your credit card or PayPal statement.