What are the payment methods you accept?
DesignCrowd accepts VISA, Mastercard, American Express and PayPal.
Is DesignCrowd service available worldwide?
Yes, you can purchase and access it from anywhere in the world.
Why is DesignCrowd better than alternatives?
DesignCrowd is better than alternatives because you can have thousands of designers around the world working for you and you are protected when dealing with them.
How much does it cost to run a contest?
The cost to run a design contest varies but their starting prices are some of the lowest in the market and strike the right balance between value for money and attracting the best quality designers.
What is the minimum budget I need to post a project?
Launching a design project on DesignCrowd is extremely cost-effective and catered to getting you the very best results possible.
The minimum budget varies per design category and project type. You can find the packages available in the order process
Please note that there is a posting fee of up to US$109 included in the packages.
How do I delete a draft project?
You are able to remove a draft project from your My Account page. To do this, log into your account where you will see an overview of your Projects. Simply click on the Delete Draft button associated with the project and follow the prompts to confirm the removal of the draft.
Note: Projects which have been launched cannot be deleted in this way.
What is a Design Contest?
A design contest (also known as an open brief) is a design project where a customer posts a design brief describing their needs, whether that be for a logo, t-shirt, flyer, web design or other graphic design job and all designers are able to submit their designs.
Once a customer posts a design contest, multiple designers will begin submitting their design concepts to this project.
Customers are then able to select their favourite design as the winner in which case they will receive all the required design files.
You can check out some of the completed logo contests for some inspiration.
What protection does DesignCrowd provide to customers?
DesignCrowd offers three types of protection to customers:
* Money-Back Guarantee - DesignCrowd provides protection to our customers through their money-back guarantee.
* File Quality Protection - when you purchase any design on DesignCrowd, they check that design to make sure it is in the file format that you require and that the files meet their Minimum Design Standards. This involves checking that file contents match and that vector files are scalable and editable. You do not get this type of protection when you use traditional graphic design firms or use designers directly.
*Conditions apply: please see their money-back guarantee FAQ or their refund policy.