What are DECOVRY payment methods?
DECOVRY accepts all major debit and credit cards.
Where does DECOVRY ship?
DECOVRY ship worldwide.
How much does shipping cost?
Shipping cost calculated in the checkout process.
Can I cancel, modify or exchange my order?
You can cancel an order at DECOVRY when the sale of the concerned product hasn’t ended yet once the sale has ended, it won’t be possible to cancel your order. Products that are tailored to the customer’s liking can not be cancelled either. To cancel your order, please send an e-mail to firstname.lastname@example.org.
When can I expect my refund?
You can expect your refund (excl. the shipment costs) within 14 business days after they have received your returned goods, in the form of store credit (which you can use for your next purchase). A refund can also be given via your original payment method. Mail email@example.com for this option.