What is the payment method?
Bodybuilding Warehouse accepts Visa, Master Card, Visa Electron, and Maestro.
My item arrived damaged. What should I do?
In the rare event that your parcel arrives damaged please ensure you state this when signing for the parcel or ask the courier to return it to us directly. If it doesn’t arrive or incorrect items are received or your item arrives damaged, you will need to report this to them within 7 days of placing the order, otherwise, they may not be able to rectify it. You will need to provide a photograph of your invoice, box, and contents and email them to [email protected]
where they can then rectify the issue. If the items or packaging have been thrown away they will not be able to take claims any further. If they do request that your damaged item is to be returned, they ask that you do this within 14 days of a returns label being issued. Any damaged returns received after this time cannot be resolved.
What do you do about returns?
Bodybuilding Warehouse want their customers to be happy with the goods they bought, and ecstatic about our delivery and service. They will take back any faulty good and exchange it for a new one, or refund you in full. Please ensure goods are returned within 7 days via recorded delivery to ensure it gets here safely, and enclose a note with the package to say when you bought it, and what your name, address and contact details are so they can find that transaction record. Goods should be returned in original, unopened packaging. If you’ve opened it up, had a few tries and don’t like it or want something else, they obviously cannot take it back as it is then unsalable. Details of any refunds issued to you can be viewed via ‘My Account’ and ‘My Orders’.
Further details of their return’s policy, can be viewed on the Delivery and Returns page or please contact them.
What supplement is right for me?
Bodybuilding Warehouse understands how difficult it can be picking from the hundreds of items on offer, especially if you’re new to working out. To help out their customers they offer free supplement advice via email and phone - if you’re not sure what’s right for your goals (adding muscle, reducing body fat, improving athletic performance or something else), please call or email them and they will be more than happy to help you with your diet and supplement regime. Bodybuilding Warehouse is not going to try to sell you the most expensive thing they have, but offer good, honest advice based on the years of experience they have the training and using supplementation. Bodybuilding Warehouse want a customer for life, not just a single sale.